GUIDARAX RETURN POLICY...
Guidarax will refund items if returned with the original packaging, instructions, and hardware ,within 30 days of purchase. If your rack is being returned due to shipping damage, notify Guidarax by phone 631-928-0071, or e-mail at sales@guidarax.com immediately upon receipt. Refunds may only be credited back to the original purchaser and will be refunded on the original purchasing credit card.

Proof of purchase is required for all refunds or exchanges and the merchandise must be in new condition, including the packaging, instructions, and hardware. The value of missing items will be deducted from the credit amount for a return. Shipping and handling costs are not refundable. It is the responsibility of the original purchaser to ensure that returns are adequately packaged, insured, and tracked. All shipping costs are the sole responsibility of the original purchaser, unless the order was received damaged in shipment. Orders should be returned to Guidarax Inc. P.O. Box 5240, Miller Place, N.Y. 11764.